From plugging in to the invoice in the VvE accounts: this is how the money flows.
For the resident: start and stop emails
As soon as you plug in, you receive a start email with the current electricity price, the green energy mix for the coming hours and a suggestion for the best charging time. After unplugging, a stop email follows with consumption per quarter-hour, the green mix and the total amount for the session. At the end of the month, all sessions are combined on a monthly invoice.
For the VvE: invoicing on behalf of the VvE
We act as the Charge Point Operator (CPO) and invoice on behalf of the VvE. Invoices carry the VvE's name. You never pay directly to us or any other external party. Invoices are automatically posted to the VvE's accounting system via three methods:
- Bulk import - the property manager imports a file we provide into their management software. No technical integration required.
- Invoice inbox - invoices are automatically sent to the invoice inbox of the management software. Works with Twinq and Convect.
- API integration - direct automated integration. We are in discussions with the major VvE management packages about this.
Non-payment: The risk lies with the VvE - as is already the case with other CPOs. The VvE can mitigate this via direct debit or mandatory service charge deduction. In practice, we see that non-payment is rare. The amounts are modest and residents are motivated to retain access.