For property managers
We do not replace your property manager. We work with them.
The property manager remains the face towards the VvE. We run the charging file behind it. For boards that want to know how that cooperation works, and for property managers who want to know what we ask of them.
Managing charge points within the VvE: who does what
Managing charge points within the VvE is work for two parties. The property manager knows the VvE, the members and the administration; we know charging technology, the energy market, VAT and ERE credits. We do not push the property manager aside, because residents' questions already land with them: about the doorbell that does not work, a leak, and soon about a charge point. Forwarding is often more work than handling it.
That is why, in our view, managing the charging plaza logically sits with the property manager, with us as back office. We make that easy: one portal with the whole charging plaza at a glance, invoices ready-made in the manager's own VvE software, and good documentation for the questions that keep coming back. The property manager does what they are good at; we make sure they succeed at it.
How we divide the work
The property manager remains the face.
We do the work behind it.
The property manager
- Remains the point of contact for board and members. That relationship stays intact; we stay in the background.
- Invoices the members from their own VvE management software. We deliver the amounts per member ready-made, via the invoice inbox or a link with TwinQ or Convect.
- Handles new requests through our portal: a member wants a charge point, a member moves, a charge card needs replacing.
- Attends the general meeting when the charging plaza is on the agenda. We deliver the proposal and the answers.
We
- The charging file: CPO function, settlement per member, VAT, ERE credits, energy contract and monitoring. The property manager does not need to become a specialist in the tax side of charging.
- Faults: we assess remotely and direct the installer. A charge point has on average one fault every two years.
- Reporting per quarter and the annual report, in the form the property manager needs for the annual accounts.
- Documentation and a uniform way of working, so every VvE in the portfolio works the same way.
The fee
The property manager does work.
That deserves a fee.
A fixed amount per charge point per month. Predictable, fair, and it scales automatically with the number of charge points.
That fee is paid by the members who charge, as part of their charging price. Members without a car do not contribute. The amounts here are our suggestion; the precise arrangement is made between the VvE and its property manager. How this fits in the total is on what a charge point costs a VvE.
| Number of charge points | Indication per charge point per month |
|---|---|
| 1 to 9 | € 3.50 |
| 10 to 24 | € 3.00 |
| 25 to 74 | € 2.50 |
| 75 or more | € 2.25 |
| Adding a new charge point One-off per charge point, for the administration. | € 20.00 one-off per charge point |
Indicative, excluding VAT. Goes directly to the property manager, on the same monthly invoice as the charging costs.
Software
It fits the
existing way of working.
No separate software, no training. The invoices appear where the property manager already works.
We send the monthly invoices on behalf of the VvE to the invoice inbox of the management software. The property manager includes them in the regular payment round.
Where a link exists, the amounts per member land directly in the administration. No retyping, no separate settlements per charging session.
One overview of the charging plaza: charge points, members, requests, faults and the monthly figures. For the property manager and, reading along, for the board.
Every VvE works the same way. A property manager with ten charging plazas has one way of working, not ten.
For property managers
Let's talk
about working together.
Do you manage several VvEs with parking garages? Then we gladly work out with you what a cooperation means for your portfolio: the division of work, the fee and the link with your software. Also read the role of the property manager and how billing works.
Do I need to know about charging as a property manager?
No. The technology, the energy market, VAT and ERE credits are our trade. The property manager gets documentation for the questions that keep coming back and calls us for the rest.
How much work is it per month?
One invoice round, which runs along with the service charges, and handling new requests in the portal. Faults are rare and go through us.
What if I would rather not manage the charging plaza myself?
Then we discuss a different division. The property manager remains the face and does the invoicing; we take over the requests and the contact with the members. We agree that per portfolio.
Does this also work with software other than TwinQ or Convect?
Yes. Through the invoice inbox it works with any package. We build a direct link where it pays off.
Curious what this means
for your portfolio?
Start with a quickscan for one VvE, or book an introduction. We gladly explain what a cooperation looks like.
