Technology

How do I start a charging session?

This knowledge base is a translation of the Dutch original. The Dutch texts are authoritative; in case of any discrepancy the Dutch version applies.

Open access, RFID card, app or email - there are several options. Which does your VvE choose, and what are the trade-offs?

For the board: which method do you choose?

The way residents start a charging session is a deliberate choice by the board. In practice, a combination is often chosen. Each method has its own advantages and disadvantages:

Open access - plugging in is all it takes to start charging. Maximum convenience and in practice this works better than many fear. Residents immediately receive a start email and can act quickly if anything seems wrong. The drawback is that billing runs per charging point rather than per person.

RFID card - the driver taps a card to start the session. Good identification and low fraud risk, but RFID cards add cost and administration and are therefore the least preferred option from a management perspective.

App - start a session via smartphone. Convenient and familiar for most users, with low administrative burden.

Email confirmation - after plugging in, the driver receives an email to confirm the session. Familiar, no extra hardware and minimal administration.

In practice, VvEs often choose a combination: open access for existing residents with a linked account, supplemented by email confirmation as a fallback. Discuss with your Charge Point Operator (CPO) which configuration suits your situation.

For the resident: how does it work in practice?

As soon as you plug in, you receive a start email with the current electricity price, the green energy mix for the coming hours and a suggestion for the best time to charge. After unplugging, a stop email follows with consumption per quarter-hour, the green mix and the total amount for the session. At the end of the month, all sessions are combined on a monthly invoice.

In the future, Plug and Charge (ISO 15118) will replace all identification methods: the car registers itself automatically when you plug in. This becomes mandatory for new charging points from 2027, though it will take some time before all vehicles support it.

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